Frequently Asked Questions
How long till I get my order? Generally seven to nine days to full fill the order. This web store is set up so that when you finalize your order, the order is emailed directly to the shipper as well as to us. As long as the item in question is in stock, it can ship as early as the same day up to a few days. During the month of March, which is the busiest, we are working as fast possible to ship your order. Sorry, we do not offer rush shipping.
What do I do if my package arrives damaged or I have missing pieces? While we try our best to not make mistakes, it happens. Upon arrival, you should open your packages(s) and check your contents for missing or damaged pieces. Please contact us [email protected] and let us know. Sometimes when an item is damaged we may ask you to provide photos. These photos aid us in placing a claim with the shipper.
Can I place my order over the phone? Yes! Though you may need to leave a message and Ill get back to you asap. Call 814-232-5048.
Why did I receive the Monthly Newsletter? With every order placed you are automatically enrolled. We reach out to you with specials, fun How-to's, general martin care, and product availability alerts.
Quantity pricing. Many of the items we sell such as the Troyer Gourds and SuperGourds offer quantity discounts. When purchasing items using the quantity pricing the price is adjusted in the shopping cart.
Simply move your mouse to the desired quantity and then click add to cart. The price is automatically adjusted for you.